Privacy Policy

Privacy Policy
Last updated: 07 May 2025

Welcome to Jytri (the "Site," "we," "us," or "our"). This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with our services, make a purchase through jytri.com, or otherwise engage with us (collectively, the "Services"). "You" and "your" refer to anyone who accesses or uses our Services, whether as a customer, website visitor, or another individual whose personal data we collect.

By using our Services, you consent to the practices described in this Privacy Policy. If you disagree with any part of this Privacy Policy, please refrain from using the Services.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect updates to our practices or for legal, regulatory, or operational reasons. When we make changes, we will update the "Last updated" date and post the revised version on our Site. Where required, we will take additional steps to notify you.

Information We Collect and How We Use It

We collect personal information from various sources depending on your interaction with us. Over the past 12 months, the categories of personal data collected include:

Information You Provide to Us

When you interact directly with our Services, you may provide:

  • Contact details like your name, address, phone number, and email.
  • Order details such as billing and shipping addresses, payment confirmation, and purchase history.
  • Account credentials, including username, password, and security question responses.
  • Shopping activity like items you browse, add to cart, or wishlist.
  • Customer support interactions, including any information you submit when reaching out for assistance.

Some features of the Site may require you to provide certain information. Choosing not to provide it might limit your access to those features.

Information We Collect Automatically

We use cookies and similar technologies to automatically gather information about how you interact with our Site ("Usage Data"). This includes:

  • Device and browser information
  • Network details
  • IP address
  • Site activity and behavior

Information from Third Parties

We may also receive information about you from third-party sources, such as:

  • Service providers like Shopify, who support our Site’s functionality.
  • Payment processors, who collect your billing and payment details securely.
  • Marketing partners, using tools like web beacons and tracking pixels.

Any information received from third parties will be handled according to this Privacy Policy. We are not responsible for the accuracy or practices of those third parties.

How We Use Your Personal Information

We use your information for purposes including:

  • Service Delivery: Process transactions, manage accounts, ship orders, and facilitate returns and exchanges.
  • Marketing: Send promotional materials and personalized offers via email, SMS, or mail.
  • Security: Detect and prevent fraudulent or malicious activity. We recommend keeping your account credentials secure.
  • Customer Support: Communicate with you, handle inquiries, and improve our services.

Use of Cookies

Our Site uses cookies to enhance your experience, power our online store, and perform analytics. We may also allow third parties to use cookies to tailor services and advertising to you.

You can modify your browser settings to block or delete cookies. However, doing so may impact your experience or functionality of certain features.
Learn more about Shopify’s cookie practices here.

How We Share Personal Information

We may share your information with:

  • Vendors and service providers (e.g., payment processors, shipping partners, cloud storage).
  • Business and marketing partners (e.g., Shopify) for advertising and service delivery.
  • Affiliates within our corporate group.
  • In legal matters, mergers, or to protect rights and services.

We do not sell or infer sensitive personal information from the data we collect.

User-Generated Content

Our Services may allow you to submit reviews or other content publicly. Please remember, any content shared publicly becomes accessible to anyone, and we are not responsible for the misuse or unauthorized use of publicly shared information.

Links to Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their policies independently.

Children’s Privacy

Our Services are not directed toward children, and we do not knowingly collect information from individuals under 16. If you believe a child has shared personal data with us, please contact us immediately.

Data Security and Retention

While we implement strong security measures, no system is 100% secure. Please avoid sending sensitive information through unsecured channels.

We retain personal data as long as needed for business, legal, or regulatory purposes.

Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Access: Request a copy of your personal information.
  • Deletion: Request the erasure of your data.
  • Correction: Request corrections to inaccurate data.
  • Portability: Request data transfer to another party.
  • Restriction/Objection: Restrict or object to processing.
  • Withdraw Consent: Withdraw consent where previously granted.
  • Appeal: Appeal a decision regarding your data rights.

You can manage your communication preferences at any time by using the "unsubscribe" option in our emails.

To exercise any of these rights, please contact us using the information below. Verification of identity may be required.

Complaints

If you have concerns about our use of your personal data, please contact us first. If unresolved, you may lodge a complaint with your local data protection authority.

International Data Transfers

We may transfer and store your information outside your country of residence, including to the United States. Where necessary, we rely on appropriate legal safeguards such as Standard Contractual Clauses.

Contact Us

If you have any questions or wish to exercise your data rights, please contact us:

📞 ++91 93539 88376
✉️ support@jytri.com